Remote staffing for home service companies

Your customers deserve a real person on the phone

We place trained, English-fluent remote CSRs into your home service business — so you stop losing jobs to missed calls and start delivering the customer experience your competitors can't match.

Book a free strategy call See how it works →
$2,200
Flat monthly rate — no hidden fees
72 hrs
From signed agreement to staff onboarded
0
Recruiting fees, HR headaches, or payroll burden
✓ ServiceTitan trained staff
✓ Successware experience
✓ FieldEdge ready
✓ Background checked & vetted
✓ US business hours coverage
📞
Missed calls cost real revenue
Every unanswered call during peak season is a job going to a competitor. A dedicated CSR ensures no call — and no customer — falls through the cracks.
🤖
AI bots are damaging your brand
Homeowners frustrated by robotic voice agents are actively posting about it online. Real, warm human interaction is now a competitive advantage — not a given.
💸
Local hires are expensive and slow
Finding, hiring, and training a local receptionist takes months and costs $40–60K per year. Hirefaraway gives you the same coverage for a fraction of the cost.
How it works

From first call to first day in four simple steps

We handle the entire staffing process so you can focus on running your business.

01
Discovery call
We learn your business — your dispatch flow, your software, your tone of voice, and what makes your customers call.
02
Staff matching
We identify a pre-vetted CSR with direct home service experience and align their schedule to your peak hours.
03
Onboarding
Your new CSR is trained on your software, scripts, and SOPs. They're in your systems before day one.
04
Go live
Your CSR is answering calls, booking jobs, and following up — within 72 hours of signing. We stay in touch weekly.
Get started today
What's included

Everything your front office needs

One flat rate covers a dedicated remote CSR trained to handle every inbound and outbound customer touchpoint.

📥
Inbound call handling
Professional, warm call answering during your business hours. Your CSR represents your brand — not a call center script.
Core service
📅
Job booking & dispatch support
Appointments booked directly into ServiceTitan, Successware, or FieldEdge. No double-entry, no delays.
Core service
🔁
Follow-up & rebooking
Proactive outreach to lapsed customers, service reminders, and maintenance agreement follow-ups that bring revenue back in.
Core service
⭐
Review & feedback requests
Post-service outreach to encourage Google reviews and flag unhappy customers before they go online.
Add-on available
💬
Chat & email support
Handling customer inquiries across your website chat and email inbox — consistent, professional responses every time.
Add-on available
📊
Weekly performance reports
A simple weekly summary of calls handled, jobs booked, and customer satisfaction signals — so you always know the score.
Included
Pricing

Simple, predictable pricing

No per-call fees. No surprise charges. One flat rate for a dedicated CSR who shows up every day.

Standard
$2,200
per month, one dedicated CSR
  • ✓ Full-time CSR (your hours)
  • ✓ Inbound calls & job booking
  • ✓ Your CRM software
  • ✓ Weekly performance report
  • ✓ Onboarding & training included
Get started
Most popular
Growth
$3,800
per month, two dedicated CSRs
  • ✓ Two CSRs for peak coverage
  • ✓ All Standard features
  • ✓ Follow-up & rebooking
  • ✓ Review request outreach
  • ✓ Priority support & replacement
Book a call

All plans start with a 30-day trial period. Cancel anytime with 30 days notice.

About Hirefaraway

Built by someone who understands the real cost of a missed call

Hirefaraway was founded with one idea: that small home service businesses deserve the same professional front office that large companies take for granted — without the overhead that kills cash flow.

We're not a call center. We're a staffing partner. Every CSR we place is vetted, trained in home service workflows, and embedded in your business the same way a great local hire would be — just more affordable, more scalable, and ready faster.

Jerry Saintil
Founder, Hirefaraway Ltd
Founded Hirefaraway to serve US home service businesses with remote staffing that actually works
Specialist in connecting skilled, English-fluent talent in Latin America and the Philippines with US home service operators
Direct experience in client services, sales, and operations across multiple industries
Available for a 20-minute no-pressure call — no sales pitch, just real conversation about your business
Get in touch

Ready to stop missing calls?

Book a free 20-minute strategy call. We'll talk through your current setup, what's falling through the cracks, and whether Hirefaraway is a fit. No commitment required.

✓ 20-minute call, no obligation
✓ Honest assessment of your situation
✓ Hear back within 24 hours

Or call us directly

(980) 217-4064 Jerry@hirefaraway.com
✓ Thanks! We'll be in touch within 24 hours to schedule your call.